Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Latent Defects Insurance market across the UK. Established in 2013, we have offices in Shrewsbury and Evesham and are going through a period of growth to meet the needs of our expanding client base.

We are seeking a Graduate Trainee IT Support Technician to join our team in Evesham. The postholder will be expected to provide comprehensive IT support to the company to ensure that the IT infrastructure is able to meet current and future business needs. Training will be given on relevant software and hardware, and the role is designed as the first step on a successful IT career.

Key Activities:

• Manage all IT-related hardware and software to ensure effective functionality. This will include but is not limited to:

  o    Providing 1st line IT and telephony support.

  o    Setting up new users.

  o    Installing new hardware/software and performing upgrades.

  o    Managing all troubleshooting and performing hardware/software fixes.

  o    Working on bespoke applications to meet business requirements.

  o    Maintaining data security for the business.

  o    Assisting in the purchase of new IT-related equipment and furniture.

  o    Managing relationships with external service providers and suppliers.

• Participate in any internal or external training as required.

• Perform other tasks as reasonably required by Operations Manager or Senior Management.

Skills and Experience required:

• Work experience providing 1st line IT support, resolving issues in Windows-based operating systems and Microsoft 365 is desirable.

• Demonstrable ability to set up and configure Windows OS.

• Experience troubleshooting Microsoft Office and Microsoft 365 products.

• Experience with cloud-based telephony/PBX tools, VoIP handsets, MS Exchange, email filtering systems and cloud storage systems is desirable.

• Bachelor’s degree in IT-related subject required, with GCSE English Language grade 5/C or equivalent.

Job Location:

• Evesham.

Job Type: 

• Full-time (Mon-Fri).

Benefits include:

• Generous company pension.

• Life Insurance (following successful completion of probationary period).

• Private Medical Insurance (following successful completion of probationary period).

• Casual dress policy.

• Flexible Working.

At Marley Risk Consultants Ltd we value equality, diversity and inclusion. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applicants from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Marley Risk Consultants Ltd registered in England and Wales under company number 08398403.