Our Services

When a building fails to meet the standards required under warranty, the subsequent claims can be vast in their variation of complexity and value. 

With decades of experience and knowledge in this specialist sector we are proud of our services to our clients, their policyholders, and many developers. 

Marley Risk Office

Common areas of work include: 

  • Developers Guarantee

  • Fire safety: Fire stopping; Breaches of Approved Document B for external wall cladding.

  • Failure of the weatherproofing envelope

  • Foundation failure

  • Breaches of Approved Document D

  • Dispute Resolution

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Our expertise

We handle 4,000 – 5,000 claims per year, ranging from £1,000 to £50m+.  From the simple and straightforward defects to highly complex block claims having fire safety or weatherproofing issues we deliver the same care and standard to every case.

We operate in a specialist sector of the insurance industry which receives our full attention.  Our clients can benefit not just from our expertise but from our agility to create the solutions they need and flexibility to tailor our services to their requirements.  

Client partnerships 

Our client partnerships are invaluable in helping us to grow our services and features:

  • Bespoke MI reporting

  • Full client visibility via client portal

  • Cradle to grave Claims management platform

  • UK Surveying Network

  • UK Regional large loss contractor panel

  • Dispute Resolution Services

  • Shared desire to always improve recoveries, settlement lifecycle and customer experience.

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