Our Management Team

Kevin Drain

Kevin Drain

CEO

Kevin has over 25 years of insurance claims across motor, domestic, commercial, high net worth, and major loss within a number of major insurers and loss adjusters. He specialises in Latent Defect, Major Loss and Construction claims. 

Dave Robinson

David Robinson

Chief Technical Officer

David has over 30 years of loss adjusting experience, including time at NHBC; Davies, Merlin; and Cunningham Lindsey in the field of latent claims. Passionate about training and development, David is a long time CILA examiner and an experienced trainer in practical and legal aspects of handling Latent Defect and Insurance Backed Guarantee claims. 

Colin Kelsall

Colin Kelsall

Head of Operations

Colin has a background in building surveying with contractor experience in commercial roofing and cladding before moving into operational management roles. Before joining Marley Risk, Colin spent 14 years at Sedgwick International UK as a national operations manager in the building surveying division and later as Head of Quality Assurance. 

Sally Carson

Human Resources

Sally is an experienced CIPD qualified HR Manager, having headed up Marley’s HR team for the last two years. Prior to joining Marley, Sally spent 10 years working in the NHS. Sally has been responsible for the design and implementation of all MRC’s HR policies and procedures.  

Colette Trippick

Colette Trippick

Executive Assistant to the CEO

With her background in organising and delivering motorsport events at iconic venues such as Silverstone, it's no wonder the fast-paced environment at Marley is a perfect fit for Colette. In her role as Executive Assistant to Kevin Drain, Colette is an integral part of the management team and takes a vital role in liaising with external clients, relationship building, and handling schedules and communication. As the official Christmas Elf of the Evesham office, the planning for staff events as well as external entertainment comes very naturally to Colette who is incredibly efficient and organised.

Emma Jones

Emma Jones

Assistant to the CTO and Clients Relation/Office Manager

Emma commenced work at Marley in 2023 playing a vital part to David Robinson, she has since being promoted and is now EA to CTO and Client Relation Manager She has many years’ experiences in office management within fast-paced environments and is an integral part of the management team taking a vital role in liaising with external clients, relationship building, and handling schedules and communication. Emma is the glue that holds the office and external staff together, she is also chief organiser of office events and has recently excelled with the office Halloween lunch.

Steve Taplin

Finance Director

Steve has more than 25 years’ experience in senior finance roles, in UK and Europe, building and leading teams across various industries.  Since 2010 he has worked for large insurance intermediaries, operating in niche and specialist sectors, most recently a 5* rated MGA. 

Tim Moll

Head of MGA & London Market Services

With over 40 years' experience in General, Lloyds and Reinsurance markets, Tim has a proven track record of strategic, operational, and technical management, across a broad product range including construction related products and latent defect in the UK, France and Nordic regions, with extensive MGA & TPA management of delegated authority programme business across the UK and Continental Europe. 

John Armstrong

Head of Commercial Major Loss Adjusting

John has been an adjuster for 38 years with senior management responsibility for major and complex loss teams in the Midlands since 2002. John has been a leading member of adjusting teams winning British Insurance Awards on four occasions, all in the prestigious Major Loss category. He has provided expert witness advice on many significant building claims. 

Simon Craigs

Head of Loss Adjusting Services

Simon is a Chartered Building Surveyor and Chartered Building Engineer with forms of involvement in LDI for 15 years, including LDI adjusting, risk management of live LDI business and claims oversight of reinsured LDI liabilities. He has worked in private practice, in an LDI MGA and most recently for a reinsurer. 

Ben Bridgewater

BSc (Hons)

Ben manages the IT infrastructure and services for Marley Risk along with his team, having joined in 2018. 

Tom Alcock

General Counsel

Tom is an experienced General Counsel who has held several executive, officer and SMF roles in the insurance industry. He has acted for various members of the industry whilst in private practice as a solicitor and later as a consultant. Tom was asked to be the Regulatory Director for the insurance industry body the Insurance & Reinsurance Legacy Association, a role he held between 2019 and 2024. The bedrock of Tom’s experience has been advising LDI insurers on underwriting, claims, regulatory and operational matters. 

 

Office dogs

Emotional Support Officers

Part of the Marley difference is our focus on the emotional well being and mental health of our staff. We have multiple trained mental health first aiders, an employee assistance plan allowing staff to access phone based support and advice, and are flexible on staff needs around working environments and adaptations. Our Evesham based staff have free access to a gym very close to the office to support both their physical and mental health.

Oz and Kublai are fondly known as our Emotional Support Officers, and work part time with us from the Evesham office.

Oz:
Coming into the office is a great chance for me to encourage staff members to go out for a walk and take a break. I'm always available for a quiet stroke or to help someone take some time out in the break area. I'm a big fan of mindfulness and yoga, and particularly like to practice this on my bed in the sun. 

Kublai:
I have anxiety and can find life quite worrying. This means I have a lot of empathy for those humans who feel the same way and like to provide support by way of a firm lean against their legs or a head in the lap. I'm not as extrovert as Oz, and I am prone to stress eating, but I'm told my quiet support is really appreciated.

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