Our Management Team
David Robinson
BA (Hons) Insurance Management ACII FCILA FEUDI
David has over 30 years of loss adjusting experience, including time at NHBC; Davies, Merlin; and Cunningham Lindsey in the field of latent claims.
Passionate about training and development, David is a long time CILA examiner and an experienced trainer in practical and legal aspects of handling Latent Defect and Insurance Backed Guarantee claims.
Co-author of the ABI Flood Resilient Construction paper [2008]
Podcaster for the Insurance Institute on Latent Defects Insurance.
Kevin Drain
BSc (Hons) Chemistry and Geology MCIarb ACII Chartered Insurer
Kevin has over 25 years’ of insurance claims across motor, domestic content and buildings, commercial, high net worth, and major loss with a number of major insurers and loss adjusters. He specialises in Latent Defect, Major Loss and Construction claims.
Kevin is an experienced leader and manages the Operations and Claims teams. He is a change maker and champion for quality.
Colin Kelsall
BSc (Hons)
Colin comes from a background in building surveying with contractor experience in commercial roofing and cladding before moving into operational management roles in the conservation of Edinburgh’s historic tenement buildings.
Previous to joining Marley Risk, Colin spent the previous 14 years at Sedgwick International UK as a national operations manager in the building surveying division and later as Head of Quality Assurance, developing expertise in service development, lean six sigma, behavioural science and continuous improvement.
Ben Bridgewater
BSc (Hons)
Ben manages the IT infrastructure and services for Marley Risk along with his team, having joined in 2018.
Colette Trippick
With her background in organising and delivering motorsport events at iconic venues such as Silverstone, it's no wonder the fast-paced environment at Marley is a perfect fit for Colette.
In her role as Executive Assistant to Kevin Drain, Colette is an integral part of the management team and takes a vital role in liaising with external clients, relationship building, and handling schedules and communication.
As the official Christmas Elf of the Evesham office, the planning for staff events as well as external entertainment comes very naturally to Colette who is incredibly efficient and organised.
Emma Jones
BA (Hons)
Emma commenced work at Marley in 2023 playing a vital part to David Robinson, she has since being promoted and is now EA to CTO and Client Relation Manager She has many years’ experiences in office management within fast-paced environments and is an integral part of the management team taking a vital role in liaising with external clients, relationship building, and handling schedules and communication.
Emma is the glue that holds the office and external staff together, she is also chief organiser of office events and has recently excelled with the office Halloween lunch.
Sally Carson
As HR manager, Sally is motivated by the people focussed ethos at Marley and is driven to help staff realise their potential and finding the right role for each person to maximise the use of their strengths.
Ensuring the company culture is positive with a particular focus on fairness, diversity and inclusion is key to her role, and Sally is passionate about making the Marley Difference a truly lived experience.
Emotional Support Officers
Part of the Marley difference is our focus on the emotional well being and mental health of our staff. We have multiple trained mental health first aiders, an employee assistance plan allowing staff to access phone based support and advice, and are flexible on staff needs around working environments and adaptations. Our Evesham based staff have free access to a gym very close to the office to support both their physical and mental health.
Oz and Kublai are fondly known as our Emotional Support Officers, and work part time with us from the Evesham office.
Oz:
Coming into the office is a great chance for me to encourage staff members to go out for a walk and take a break. I'm always available for a quiet stroke or to help someone take some time out in the break area. I'm a big fan of mindfulness and yoga, and particularly like to practice this on my bed in the sun.
Kublai:
I have anxiety and can find life quite worrying. This means I have a lot of empathy for those humans who feel the same way and like to provide support by way of a firm lean against their legs or a head in the lap. I'm not as extrovert as Oz, and I am prone to stress eating, but I'm told my quiet support is really appreciated.
